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DPSS Pilot Program

As a participant in the DPSS Pilot Program, we ensure that our services meet high standards of support and care. Discover a supportive, affordable living community at Wellness Housing! We offer safe, transitional housing in Los Angeles for veterans, disabled individuals, social security/SSI beneficiaries, and international students. Our inclusive environment, LGBTQ+ friendly spaces, and shared rooms provide a clean, stable home where you can thrive.

The DPSS (Department of Public Social Services) Pilot Program is designed to test and evaluate new approaches and housing assistance to improve the effectiveness of public social services. Here’s an outline of the key components and services that might be included in a DPSS Pilot Program:

1. Objective

  • Purpose: To innovate and enhance service delivery, improve client outcomes, and increase efficiency within DPSS programs.
  • Goals: Specific goals vary by pilot but generally aim to assess the feasibility, effectiveness, and impact of new initiatives.

2. Program Design

  • Target Population: Defined group of clients or service areas selected based on need, demographics, or service gaps.
  • Duration: Specific time frame for the pilot, typically ranging from a few months to a year.
  • Evaluation Criteria: Metrics and benchmarks established to measure success and impact.

3. Service Components

  • New Service Models: Introduction of innovative service delivery methods, such as digital platforms, mobile services, or community-based approaches.
  • Enhanced Support Services: Addition of new support services like mental health counseling, financial coaching, or housing assistance.
  • Collaborative Efforts: Partnerships with other agencies, non-profits, or private organizations to provide integrated services.

4. Implementation Phases

  • Planning Phase: Development of the pilot program plan, including objectives, target population, service components, and evaluation metrics.
  • Launch Phase: Initiation of the pilot program, including outreach to participants and implementation of services.
  • Monitoring Phase: Continuous monitoring and data collection to track progress and identify issues.
  • Evaluation Phase: Comprehensive evaluation at the end of the pilot to assess outcomes and determine the scalability of the program.

5. Participant Engagement

  • Recruitment: Strategies to identify and enroll eligible participants.
  • Orientation: Information sessions to explain the pilot program, its benefits, and participant responsibilities.
  • Feedback Mechanisms: Regular collection of participant feedback to inform ongoing adjustments.

6. Supportive Services

  • Case Management: Dedicated case managers to provide individualized support and track participant progress.
  • Resource Linkage: Connecting participants to additional resources such as job training, educational opportunities, or healthcare services.
  • Incentives: Potential incentives for participation, such as stipends, transportation assistance, or childcare.

7. Technology Integration

  • Digital Tools: Utilization of apps, online portals, and other digital tools to streamline service delivery and communication.
  • Data Analytics: Use of data analytics to monitor progress, identify trends, and inform decision-making.

8. Outcomes and Evaluation

  • Outcome Metrics: Specific indicators to measure the success of the pilot, such as employment rates, service utilization, participant satisfaction, and cost-effectiveness.
  • Impact Assessment: Analysis of the overall impact on participants’ well-being and self-sufficiency.
  • Scalability Assessment: Determination of whether the pilot program can be expanded or replicated on a larger scale.

9. Reporting and Recommendations

  • Interim Reports: Regular reports on progress and any interim findings.
  • Final Report: Comprehensive report detailing outcomes, lessons learned, and recommendations for future implementation.

10. Contact Information

  • Program Office: Contact details for the office overseeing the pilot program.
  • Support Lines: Helplines or contact points for participants needing assistance or more information.

The DPSS Pilot Program is an essential mechanism for testing innovative approaches to public social services, aiming to enhance service delivery, improve client outcomes, and inform future policy and program development.


The GROW (General Relief Opportunities for Work) Program, offered by the Department of Public Social Services (DPSS), is designed to assist individuals who are eligible for General Relief (GR) in obtaining employment and achieving self-sufficiency. Here’s an outline of the key components and services provided by the GROW program:

1. Eligibility and Enrollment

  • Eligibility: Individuals receiving General Relief (GR) benefits.
  • Enrollment Process: Mandatory for GR recipients; involves orientation and initial assessment.

2. Orientation and Assessment

  • Orientation: Introduction to the GROW program, its goals, and the services available.
  • Assessment: Evaluation of participants’ skills, work history, and barriers to employment.

3. Job Readiness and Training Services

  • Job Readiness Workshops: Training on resume writing, interview techniques, and job search strategies.
  • Vocational Training: Access to training programs that provide specific job skills.
  • Education Services: Assistance with GED preparation, adult education, and ESL (English as a Second Language) classes.

4. Employment Services

  • Job Search Assistance: Help with identifying job opportunities and applying for positions.
  • Job Placement: Direct placement into jobs through partnerships with employers.
  • On-the-Job Training (OJT): Opportunities to gain work experience while earning an income.

5. Supportive Services

  • Transportation Assistance: Bus passes or gas vouchers to attend training or job interviews.
  • Clothing Assistance: Provision of work-appropriate attire.
  • Childcare Services: Access to childcare to enable parents to participate in the program.

6. Case Management

  • Individual Case Managers: Assigned to each participant to provide personalized support and track progress.
  • Regular Follow-ups: Scheduled meetings to reassess needs and adjust the employment plan as necessary.

7. Outcomes and Success Metrics

  • Employment Rate: The percentage of participants who obtain employment.
  • Retention Rate: The percentage of participants who remain employed for a specified period.
  • Self-Sufficiency: Reduction in reliance on public assistance programs.

8. Additional Resources

  • Financial Literacy Workshops: Training on budgeting, savings, and financial planning.
  • Health and Wellness Programs: Access to health services and wellness programs to ensure participants are physically and mentally prepared for employment.

Contact Information

  • DPSS Office Locations: List of local offices where participants can access GROW services.
  • Online Resources: Information on how to access services and resources through the DPSS website.

The GROW program aims to provide comprehensive support to individuals receiving General Relief, helping them transition from public assistance to gainful employment and long-term self-sufficiency.